Culturally Responsive Services

Many service providers have been taught the value of cultural competence in working with diverse populations. Indeed, cross-cultural clinical work is a frequent occurrence when serving communities of people with marginalized identities. This training presents the concept of cultural humility as supplemental to the work of cultural competence. Presenters will offer strategies to move beyond the idea that we can ever truly become competent in another person’s culture, and explore opportunities to affirm and support our clients. Through use of case studies, we will review concepts of intersectionality and micro-aggressions for a fuller understanding of the ways culture shows up in service provision, and offer tools for a humbler cultural practice.

Schedule

12:45-1:00 PM | Virtual training room opens
1:00-1:10 PM | Welcome, introductions & check-in activity
1:10-1:25 PM | Culture & identity
1:25-1:55 PM | Barriers to care
1:55-2:05 PM | Break
2:05-2:30 PM | Cultural competence & cultural humility
2:30-2:45 PM | Key strategies
2:45-3:00 PM | Case study
3:00-3:15 PM | Summary, closing remarks, Q&A

Learning Objectives: 

• Define the need to implement culturally responsive services
• Define cultural humility and compare and contrast with cultural competence
• Identify at least three ways to adjust current practice to align with a cultural humility framework

Target Audience: Social service providers and helping professionals with direct client contact, including case managers, peer specialists, and clinical supervisors.
Social Work Practice Level: This course is appropriate for beginner and intermediate BSW/ MSW learners.
Course Delivery Format: Live Webinar
Interactivity: This course will offer 15 minutes of Q&A time, as well as real-time polling, and group discussion prompts.
Social Work Continuing Education Credit: 2 CE Credits*
Fees: $25 general registration; additional $5 for registration with LSW/LCSW CE credit.

Registration includes access to the live event and recording, PDF of slides, and relevant training tip sheets/resources.

Course Completion Requirements: Attendees must attend the entirety of the virtual session with system video and audio enabled to participate, and respond to all poll questions and activities. Certificates will be distributed to participants via email within two weeks of the course’s conclusion. Attendees must complete a course evaluation within 48 hours via Google Forms to receive a certificate. Course evaluation links will be distributed during the session and via email immediately following the training. Individuals must attend the live webinar in order to receive a certificate of completion.

System Requirements: Webinar participants must have to access to a computer, tablet, or smart phone with high speed Internet, microphone, speakers, and a (free) Zoom video conferencing account.

Session Facilitators

Ryan Villagran & TBD

Ryan Villagran, LSW
Training Specialist
Pathways to Housing PA

Ryan Villagran, MSW, LSW (they/them), joined Housing First University in June 2021 as a Training Specialist. Ryan holds a Master of Social Work from Temple University with a concentration in Communities & Policy. Their clinical background includes delivering psychiatric rehabilitation services in the mental health recovery model at a Community Integrated Recovery Center. Ryan also developed and coordinated a training program in a university setting for social workers serving transitional-aged youth and later taught a Human Behavior in the Social Environment course for graduate social work students. Ryan believes in the power of our collective imagination to dream of a better future centered around those on the margins.

ACE approval statement: Housing First University: a program of Pathways to Housing PA, provider #1759, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 01/12/2022 - 01/12/2025. Social workers completing this course receive 2 social and cultural competence continuing education credits.

*Housing First University, a program of Pathways to Housing PA, can provide continuing education credits to licensed social workers in 48 of the 50 U.S. states and 10 Canadian provinces. Due to current regulations, CE credits cannot be offered to social workers in the states of New Jersey or New York. If you are not a Licensed Social Worker, please check with your board of accreditation to ensure this training meets your licensing needs.

To request an accessibility accommodation, please email: training@pthpa.org

For questions or comments, please contact: 
Ryan Villagran, LSW 
Continuing Education Director 
Housing First University, a program of Pathways to Housing PA
rvillagran@pthpa.org (215) 390-1500, ext. 1430