Promoting Behavioral Health & Wellness in LGBTQ+ Communities

back of people standing, one with a pride flag drapped over their shoulders

In this session, attendees will learn the fundamentals of LGBTQ+ competency, including appropriate terminology, variations in the LGBTQ+ experience from an intersectional perspective, and social determinants of health impacting LGBTQ+ individuals. Presenters will highlight behavioral health concerns, medical issues, and common barriers to care unique to the LGBTQ+ community, and provide guidance for LGBTQ+ sensitive clinical practices.


12:45 – 1:00 PM | Virtual training room opens
1:00 – 1:15 PM | Welcome, introductions, & check-in activity
1:15 – 1:40 PM | Terminology
1:40 – 1:55 PM | Identity development
1:55 – 2:05 PM | Break
2:05 – 2:30 PM | Transgender identities & pronouns
2:30 – 3:00 PM | Microaggressions & affirming practice
3:00 – 3:15 PM | Review, closing remarks, & Q&A

Learning Objectives: 

  1. Name and use modern LGBTQ+ terminology
  2. Demonstrate basic competency when it comes to pronouns
  3. Name at least three actionable strategies to make your service provision more LGBTQ+ affirming

Target Audience: Social service providers and helping professionals with direct client contact, clinical supervisors, agency administrators, policy-makers, and anyone seeking to gain a greater understanding of LGBTQ+ communities.
Social Work Practice Level: This course is appropriate for beginner and intermediate BSW/ MSW learners.
Course Delivery Format: Live Webinar
Interactivity: This course will offer 15 minutes of Q&A time, as well as real-time polling, and group discussion prompts.
Social Work Continuing Education Credit: 2 CE Credits*
Fees: $25 general registration; additional $5 for registration with social work CE credit.

Registration includes access to the live event and recording, PDF of slides, and relevant training tip sheets/resources.

Course Completion Requirements: Attendees must attend the entirety of the virtual session with system video and audio enabled to participate, and respond to all poll questions and activities. Certificates will be distributed to participants via email within two weeks of the course’s conclusion. Attendees must complete a course evaluation within 48 hours via Google Forms to receive a certificate. Course evaluation links will be distributed during the session and via email immediately following the training. Individuals must attend the live webinar in order to receive a certificate of completion.

System Requirements: Webinar participants must have to access to a computer, tablet, or smart phone with high speed Internet, microphone, speakers, and a (free) Zoom video conferencing account.

Session Facilitators

Wakida Williams, MS
Assistant Clinical Director
Pathways to Housing PA

Wakida Williams, MS (she/her), is the Assistant Clinical Director at Pathways to Housing PA. She has over 10 years of experience leading Assertive Community Treatment (ACT) teams and holds a Master of Science in Administration of Human Services, as well as a Bachelor of Criminal Justice. Wakida first joined Pathways in 2013 and held the role of Assistant Team Leader before helping to launch a newly developed clinical team within the agency in 2015. As the Team Leader of Team 6, she spearheaded the creation of services tailored to the unique needs of participants ready to transition to a lower level of care. Team 6 focuses on helping participants to reach their highest level of potential by supporting advanced goals such as maintaining complete financial self-management, obtaining competitive employment, independently managing their behavioral health needs, navigating resource coordination, and transitioning to independent living. Six years later, Team 6 continues to thrive, leading to the development of our Alumni Association (AA), which Wakida oversees. In June 2021, Wakida and Pathways celebrated their first ever graduating class of ten participants and welcomed them into the Alumni Association. 

Ryan Villagran, LSW
Training Specialist
Pathways to Housing PA

Ryan Villagran, MSW, LSW (they/them), joined Housing First University in June 2021 as a Training Specialist. Ryan holds a Master of Social Work from Temple University with a concentration in Communities & Policy. Their clinical background includes delivering psychiatric rehabilitation services in the mental health recovery model at a Community Integrated Recovery Center. Ryan also developed and coordinated a training program in a university setting for social workers serving transitional-aged youth and later taught a Human Behavior in the Social Environment course for graduate social work students. Ryan believes in the power of our collective imagination to dream of a better future centered around those on the margins.

ACE approval statement: Housing First University: a program of Pathways to Housing PA, provider #1759, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 01/12/2022 - 01/12/2025. Social workers completing this course receive 2 social and cultural competence continuing education credits.

*Housing First University, a program of Pathways to Housing PA, can provide continuing education credits to licensed social workers in 48 of the 50 U.S. states and 10 Canadian provinces. Due to current regulations, CE credits cannot be offered to social workers in the states of New Jersey or New York. If you are not a Licensed Social Worker, please check with your board of accreditation to ensure this training meets your licensing needs.

To request an accessibility accommodation, please email:

For questions or comments, please contact: 
Ryan Villagran, LSW 
Continuing Education Director 
Housing First University, a program of Pathways to Housing PA (215) 390-1500, ext. 1430