Assistant Team Leader

Pathways to Housing PA, Housing First services

Position Summary: The Assistant Team Leader (ATL) is a member of the non-fidelity Assertive Community Treatment (ACT) team who provides flexible, community-based services that are designed to promote the stability, recovery and community integration of formerly homeless individuals who have a mental illness and substance use disorder. The Assistant Team Leader, in collaboration with the team, coordinates and provides services for all participants on the team in a compassionate and responsible manner. The ATL is required to assume leadership and fulfill all functions and responsibilities of the Team Leader in their absence. The starting salary is $53,000 annually.


Essential Duties and Responsibilities:

  • Provide person-centered service coordination to the team participants.
  • Attain monthly and annual productivity requirements.
  • Collaborate with the participant in the formulation and ongoing updates of SMART Personal Goal Plans.
  • Engage in assertive outreach as relevant.
  • Support the program participants in ensuring successful living in their homes (provide skills teaching, ADL coaching, assistance with cleaning and laundry, etc.)
  • Complete service docs and all relevant documentation in accordance with agency policies.
  • Maintain written and computerized records, compile reports and complete other program documentation (e.g., service docs, incident reports, on-call logs, letters, etc.).
  • Organize and participate in social activities with participants in the community.
  • Coordinate and monitor referrals to community services and advocate for participant’s active involvement in the process.
  • Participate in on-call rotation.
  • Provide supervision to staff according to the agency policies.
  • Provide 24/7 on call backup for Team Leader as needed.
  • Assume regulatory and fiscal reporting requirements in Team Leaders absence.
  • Participate in meetings as required (Housing meeting, Clinical Meeting, the Vacancy meeting, etc.)
  • Support the Team Leader and the team members in carrying out daily tasks.
  • Perform responsibilities to support team members as assigned by Team Leader
  • Perform other duties as assigned.


Essential Education, Experience and Skills: 

  • Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations.
  • Master’s in Social Work or another clinical mental health discipline (psychology, counseling, psychiatric nursing, or marriage and family therapy) is required. Preference will be given to those with MSW
  • Three (3) years’ experience working in a related field required.
  • Responsible, organized and efficient.
  • Excellent interpersonal, communication and writing skills, as well as computer literacy.
  • Supervisory experience preferred.
  • Ability to work with diverse populations including participants and staff in critical and emergency situations.
  • Sensitive to cultural, economic, gender, and sexual orientation differences.
  • Valid driver's license and clean driving record.


Measures for Success: 

  • Meet or exceed productivity requirements
  • Provide weekly documented supervision of assigned staff members
  • Meet or exceed real-time documentation standard
  • Support Team Leader with maintaining 90% annual productivity across all billable staff.
  • Support Team Leader with maintaining 80% compliance in nursing and psychiatric evaluations.
  • Support Team Leader with ensuring 95% compliance with Participant contact standards.
  • Support Team Leader with ensuring compliance with mandated staff training.

Supervisory Responsibilities:  Team employees as assigned.

Physical Demands and Work Environment:

Community environment. Constant interaction with agency clientele. Considerable walking and standing.

The employee is expected to adhere to all agency policies and to act as a role model in the adherence to policies.