Assistant Team Leader
Assistant Team Leader
Position Summary: The Assistant Team Leader (ATL) is a member of the non-fidelity Assertive Community Treatment (ACT) team who provides flexible, community-based services that are designed to promote the stability, recovery and community integration of formerly homeless individuals who have a mental illness and may abuse substances. The Assistant Team Leader, in collaboration with the team, coordinates and provides services for all participants on the team in a compassionate and responsible manner. The ATL is required to assume leadership and fulfill all functions and responsibilities of the Team Leader in their absence.
Essential Duties and Responsibilities:
- Provide person-centered service coordination to the team participants.
- Attain monthly and annual productivity requirements.
- Collaborate with the participant in the formulation and ongoing updates of SMART Personal Goal Plans.
- Engage in assertive outreach as relevant.
- Support the program participants in ensuring successful living in their homes (provide skills teaching, ADL coaching, assistance with cleaning and laundry, etc.)
- Complete service docs and all relevant documentation in accordance with agency policies.
- Maintain written and computerized records, compile reports and complete other program documentation (e.g., service docs, incident reports, on-call logs, letters, etc.).
- Organize and participate in social activities with participants in the community.
- Coordinate and monitor referrals to community services and advocate for participant’s active involvement in the process.
- Participate in on-call rotation.
- Provide supervision to staff according to the agency policies.
- Provide 24/7 on call backup for Team Leader as needed.
- Assume regulatory and fiscal reporting requirements in Team Leaders absence.
- Participate in meetings as required (Housing meeting, Clinical Meeting, the Vacancy meeting, etc.)
- Support the Team Leader and the team members in carrying out daily tasks.
- Perform responsibilities to support team members as assigned by Team Leader
- Perform other duties as assigned.
Essential Education, Experience and Skills:
- Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations.
- Master’s in Social Work or another clinical mental health discipline (psychology, counseling, psychiatric nursing, or marriage and family therapy) is required. Preference will be given to those with MSW
- Three (3) years’ experience working in a related field required.
- Responsible, organized and efficient.
- Excellent interpersonal, communication and writing skills, as well as computer literacy.
- Supervisory experience preferred.
- Ability to work with diverse populations including participants and staff in critical and emergency situations.
- Sensitive to cultural, economic, gender, and sexual orientation differences.
- Valid driver's license and clean driving record.
Measures for Success:
- Meet or exceed productivity requirements
- Provide weekly documented supervision of assigned staff members
- Meet or exceed real-time documentation standard
- Support Team Leader with maintaining 90% annual productivity across all billable staff.
- Support Team Leader with maintaining 80% compliance in nursing and psychiatric evaluations.
- Support Team Leader with ensuring 95% compliance with Participant contact standards.
- Support Team Leader with ensuring compliance with mandated staff training.
Supervisory Responsibilities: Team employees as assigned.
Physical Demands and Work Environment:
Community environment. Constant interaction with agency clientele. Considerable walking and
The employee is expected to adhere to all agency policies and to act as a role model in the adherence to policies.