Job Title: Training and Professional Development Manager

Department: Compliance

FLSA Status: Exempt

Reports To:  Senior Director of Compliance/CQI

Position Summary

The Training and Professional Development Manager (TPDM) provides operational oversight and implementation of Pathways to Housing PA’s training needs.  The position is responsible for creating training material, facilitating trainings, working with HR to restructure the new hire orientation process as needed, as well as identifying external training opportunities to meet specific functional needs.  The TPDM creates and maintains a systemic tracking process that ensures on demand measurability and reporting of the agency’s compliance with required trainings across all service divisions.

Essential Responsibilities

• Working with functional counterparts, design and maintain educational curricula for all agency personnel in accordance with job descriptions.
• Manage the onboarding training process, create content, pre and post testing, and tracking administrative tasks. Ensure virtual and in-person training modules meet functional needs.
• Create and administer training feedback tools designed to measure training delivery and needs’ assessments .
• Administrative oversight and management of the agency’s preferred learning management system
• Track timely maintenance of staffing credentials; identify training needs and training programs to meet those needs.
• Stay current with new training methods and techniques for internal utilization.
• Negotiate CEU arrangements with colleges/universities and any relevant licensing bodies to support professional develop of employees 
• Provide technical assistance, mentoring, and coaching to select staff in relation to train the trainer and interdepartmental initiatives
• Design, prepare, order educational materials and obtain IT support to ensure training efficiency for group trainings
• Working with appropriate functional areas, ensure training registration, payments, reimbursements and acquisition of external certificates are properly tracked/processed
• Develop relationship with external provider agency training personnel, such as BHTEN, DDAP, CBH, and MHP
• Represent Pathways effectively at external events as required
• Other duties as assigned

Education and Experience

• Master’s degree in Adult Education, Organizational Development, Organizational Psychology, Behavioral Science, or a related business field.
• Minimum 2 years of curricula development and training experience, as well as credentialing
• Ability to identify training needs, then creatively develop materials and solicit external trainers 
• Demonstrated ability to use emerging technology for webinars, multi-user calls, and other web-based training platforms, as well as generating reports.
• Demonstrated computer skills, including competence with Microsoft Word, PowerPoint, and Excel.
• Familiarity with utilizing learning management systems
• Ability to effectively function  both independently and as a team member
• Able to effectively interact with varying generational and job-experience levels

Physical Demands & Work Environment: 

• Office and/or business environment; significant interaction with agency clientele and the general public 
• Ability to stand and sit for extended periods of time.
• Some light lifting is required  

Salary Range: $60,000 - $75,000 annually