JOB TITLE: Maintenance Manager, Housing
FLSA STATUS: Exempt
DEPARTMENT: Housing        
REPORTS TO: Director of Operations

Position Summary:

The Maintenance Manager is responsible for managing the scheduling of maintenance and inspection work for all the housing units occupied by our participants, in accordance with our agreements with our landlords. This position manages both the maintenance specialists and the housing inspector positions. They should be proficient in a variety of housing repair and maintenance skills in order to provide both guidance, and when necessary, hands-on assistance in performance of our maintenance and inspection objectives.

Essential Responsibilities:

• Manage the overall day-to-day operations of the maintenance and inspection staff.
• Establish standard productivity and efficiency standards, and ensure compliance with same.
• Manage assignments to maintenance staff through the Housing Database.
• Manage inspection staff to ensure timely compliance with initial and annual city housing inspections through HQS.
• Monitor completion of work orders in Housing Database. Ensure completions are documented in the system, and/or documentation of referral to outside vendor.
• Provide quality control for all work performed.
• Be available to work in the field, both in a supervisory manner, as well as actual hands-on activities as needed.
• Perform other duties as assigned.

Core Competencies:

• Analytical Skills: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for developing appropriate solutions.
• Communications: Demonstrated abilities to clearly and succinctly communicate both verbally and in writing; can communicate effectively in conveying meaning and obtaining understanding in a manner that yields desired effects.
• Innovative: Seeking opportunities for different and creative approaches to addressing problems and opportunities; generating alternative solutions; trying different and novel ways to deal with problems and opportunities.
• Leadership: Demonstrates leadership skills that are empowering, constructive and supportive; exhibits confidence in self and others; inspires and motivates others to perform well; acts as a catalyst for change and continuous improvement.

Education and Experience:

• Three + years in property maintenance/supervisory positions or construction/supervisory positions High school diploma/GED required; some college or technical training preferred.
• Certifications preferred in one or more of the following disciplines: electrical, plumbing, HVAC.  Working knowledge of these specific areas required
• Must already have HQS certification, or be willing and able to achieve same within 6 montha of employment.
• Ability to evaluate condition of rental units as ready to pass inspection.
• Strong verbal and written communication skills.
• Solid computer skills, including Microsoft Word, Excel, and data entry. 
• Valid and clean driver's license.

Physical Demands and Work Environment:

• Community and office environment. 
• Constant interaction with agency clientele. 
• Ability to move and lift 50lbs weight. Capable of climbing ladders/step stools as needed.

Salary: $65,000 to $75,000 annually