The Team Leader will manage the daily operation and clinical supervision of a non-fidelity Assertive Community Treatment (ACT) team. The Team Leader is responsible for the development and oversight of a program to meet the needs of the team participants who present with an array of challenges connected to being homeless: psychiatric disabilities, substance use disorders, homelessness, untreated and complex medical conditions, lack of adequate support, etc.
The Team Leader is responsible for assuring that the staff exercise person-centered and harm reduction approach aligned with the agency’s mission and core values. The Team Leader maintains oversight to ensure that client self-identified goals for recovery, rehabilitation and community inclusion are supported by appropriate services and best practices.
Essential Duties and Responsibilities:
- Maintain a Team comprised of professional, para-professional and support staff
- Maintain ACT like core policies, practices and services
- Ensure compliance with all accreditation, certification and regulatory standards
- Train, supervise and evaluate the team in conjunction with the Clinical Director
- Plan and implement all client services, in collaboration with team members
- Support harm reduction model by providing non-judgmental, non-coercive services and resources to individuals engaging in risky behaviors
- Provide data for written reports requested by city, state, or federal funding sources
- Supervise electronic and written record-keeping activities, e.g. databases, on-call logs, incident reports, progress notes and client charts
- Coordinate services of the team with other inpatient and outpatient community treatment, support and social services.
- Identify and develop appropriate services for unmet needs
- Establish operational procedures and monitor client visits and team assignments
- Collaborate with Pathways to Housing departmental staff to assure optimal apartment placement and maintenance of safe and comfortable living environment for clients
- Provide direct services to clients approximately 50% of the time
- Perform other duties as assigned
Essential Education, Experience and Skills:
- Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations
- Master’s in Social Work preferred or Master’s in another clinical mental health discipline, such as: psychology, counseling, clinical social work, psychiatric nursing, or marriage and family therapy accepted; LCSW or actively working towards LCSW preferred
- Five years mental/behavioral health direct care experience, including three years supervisory experience required
- Responsible, organized and efficient
- Excellent interpersonal, communication and writing skills, as well as computer literacy
- Previous experience in case management/counseling of people with psychiatric disabilities, histories of substance abuse and/or trauma
- Ability to work with diverse populations including clients and staff in critical and emergency situations
- Sensitive to cultural, economic, gender, and sexual orientation difference
- Valid driver's license and clean driving record
All employees in assigned team.
Physical Demands and Work Environment:
Community environment. Considerable walking and standing may be required.
Salary: $65,000 annually