Team Leader

Pathways to Housing PA, Housing First Services

Position Summary:

The Team Leader will manage the daily operation and clinical supervision of a non-fidelity Assertive Community Treatment (ACT) team. The Team Leader is responsible for the development and oversight of a program to meet the needs of the team participants who present with an array of challenges connected to being homeless: psychiatric disabilities, substance use disorders, homelessness, untreated and complex medical conditions, lack of adequate support, etc.   

The Team Leader is responsible for assuring that the staff exercise person-centered and harm reduction approach aligned with the agency’s mission and core values. The Team Leader maintains oversight to ensure that client self-identified goals for recovery, rehabilitation and community inclusion are supported by appropriate services and best practices.

Essential Duties and Responsibilities:

  • Maintain a Team comprised of professional, para-professional and support staff
  • Maintain ACT like core policies, practices and services
  • Ensure compliance with all accreditation, certification and regulatory standards
  • Train, supervise and evaluate the team in conjunction with the Clinical Director
  • Plan and implement all client services, in collaboration with team members
  • Support harm reduction model by providing non-judgmental, non-coercive services and resources to individuals engaging in risky behaviors
  • Provide data for written reports requested by city, state, or federal funding sources
  • Supervise electronic and written record-keeping activities, e.g. databases, on-call logs, incident reports, progress notes and client charts
  • Coordinate services of the team with other inpatient and outpatient community treatment, support and social services.
  • Identify and develop appropriate services for unmet needs
  • Establish operational procedures and monitor client visits and team assignments
  • Collaborate with Pathways to Housing departmental staff to assure optimal apartment placement and maintenance of safe and comfortable living environment for clients
  • Provide direct services to clients approximately 50% of the time
  • Perform other duties as assigned

Essential Education, Experience and Skills:

  • Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations
  • Master’s in Social Work preferred or Master’s in another clinical mental health discipline, such as: psychology, counseling, clinical social work, psychiatric nursing, or marriage and family therapy accepted; LCSW or actively working towards LCSW preferred
  • Five years mental/behavioral health direct care experience, including three years supervisory experience required
  • Responsible, organized and efficient
  • Excellent interpersonal, communication and writing skills, as well as computer literacy
  • Previous experience in case management/counseling of people with psychiatric disabilities, histories of substance abuse and/or trauma
  • Ability to work with diverse populations including clients and staff in critical and emergency situations
  • Sensitive to cultural, economic, gender, and sexual orientation difference
  • Valid driver's license and clean driving record

Supervisory Responsibilities:
All employees in assigned team.

Physical Demands and Work Environment:
Community environment. Considerable walking and standing may be required.

Salary: $65,000 annually