Conference table

Housing First:

  • Housing First: what it is and what it isn’t
  • Identifying and convening stakeholders and building political will
  • Identifying funding and maximizing Medicaid
  • Procuring housing and building relationships with landlords
  • Retaining landlord relationships when things get rough
  • Community inclusion in homelessness recovery


Harm Reduction:

  • Naloxone administration and overdose response
  • Housing First for individuals with opioid use disorder
  • Practicing harm reduction in an abstinence focused system
  • Harm reduction & the therapeutic alliance: responding to recurrence of use
  • Services for sex workers and harm reduction principles


Integrated Care:

  • Integrated healthcare and Housing First
  • Providing office-based opioid treatment
  • Fundamentals of medical case management
  • Medical outreach for community healthcare providers
  • Medical tiering system and participant needs assessment

Service Delivery:

  • Using the team approach in case management
  • The peer role in our service system
  • Home visits: why and how to do them
  • Trauma informed approach: providing services that don’t retraumatize people
  • Boundaries, ethics, and confidentiality
  • Crisis intervention & de-escalation
  • Motivational interviewing
  • Assertive engagement
  • Documentation best practices
  • Understanding and managing unconscious and conscious bias
  • Diversity training on sexual orientation and gender identity issues


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