Workforce Development Specialist

Position Summary:  The Workforce Development Specialist is primarily responsible for facilitating employment training, and work readiness activities that support individuals in Pathways to Housing’s Transitional Supported Employment Program. The Workforce Development client group consists of people who may have been homeless and/or may have behavioral health difficulties, and need assistance with employment income to improve their life circumstance but have moderate to severe barriers towards securing employment.

Essential Duties and Responsibilities:

  • Help redesign an enhanced Workforce Development Program.
  • Coordinate and deliver an employment skills curriculum designed to increase employability, enhance client motivation and improve life skills.
  • Solicit applications for openings in the program, conduct interviews, and accept new participants, in tandem with the Philadelphia Furniture Bank.
  • Orient new clients to the purpose of the Workforce Development program, the rules and expectations of the program.
  • Work with participants to complete individual training plans, engage staff at PFB to support participant.
  • Assist participants with job placement including job-search, and with employment contacts.
  • Assess each participant’s need and facilitates supportive services to assist in removing barriers that may prevent successful completion of the program.
  • Monitors and records participant and program data.
  • Maintain accurate case notes, referrals, cold call order, and employer contact/visits.
  • May facilitate group processes including testing, workshops, group meetings and orientations.
  • Assist the clients with cover letters, resume, time management, job search and completing job applications.
  • Make visits and cold calls to employers and so field visits in the field building and maintaining relationships with employers
  • Collaborate with PFB and Pathways’ staff as integral team members in implementing workforce development initiatives, to hold clients accountable to their employment plans.
  • Work collaboratively with other staff, partner agencies, and resource providers in the community.
  • Provide advocacy on behalf of participants when needed, upholding Pathways’ policies and values at all times.


Essential Education, Experience and Skills:

  • Bachelor’s degree preferred.
  • Minimum 2 years’ experience in supported employment services.
  • Experience with Salesforce or other database preferred.
  • Valid Pennsylvania Driver's license and clean driving record.
  • Experience working with people with behavioral health issues.
  • Self-motivated with an ability to prioritize and problem-solve, and handle multiple tasks simultaneously.
  • Willingness and ability to interact positively and appropriately with very diverse populations.
  • Computer literacy.
  • Good communication and interpersonal skills and ability to work on a team.


Physical Demands and Work Environment:  

Mostly office environment. Some community meetings and site visits to other agencies and employers. Some light lifting is required. Significant sitting and computer work is required. Interaction with agency participants.

The employee is expected to adhere to all agency policies and to act as a role model in the adherence to policies.

How to Apply: 

To apply, send an email with cover letter and resume to Please indicate the position in your email's subject line.

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