Position Summary:

The Program Assistant is a team member who provides administrative, clerical, and reception support for the staff and participants on one of our eight high-fidelity Housing First teams. 

Essential Duties and Responsibilities:

• Coordinate, manage and ensure the efficient operation of the Team office.
• Serve as the receptionist for the Team.
• Provide computer/secretarial support to the Team and medical staff.
• Manage staff and consumer transportation needs including the purchase and distribution of tokens and transpasses.
• Coordinate timely/accurate check request submissions, distributions and reimbursements.
• Manage petty cash including receipts.
• Update and maintain consumer records and Team filing systems.
• Maintain and update relevant databases including the input of billing information.
• Prepare and submit monthly service and other required reports, as directed, to relevant licensing agencies and funding sources.
• Participate in daily Team meetings.
• Assist with coordination of consumer recreational activities.
• Maintain inventory of Team supplies; coordinate ordering with Pathways Administrative Assistant.
• Perform other duties as assigned.

Essential Education, Experience, and Skills:

• High School diploma or GED.
• Patience, creativity, flexibility, compassion and sensitivity to persons with disabilities and other minority populations.
• Responsible, organized and efficient.
• Excellent communication and writing skills as well as computer literacy; experience with Microsoft Office products, and use of the internet.
• Excellent typing skills and knowledge of office equipment (fax machine, scanner, photocopier, etc.) use and maintenance.
• Ability to work with diverse populations including clients and staff in critical and emergency situations.
• Sensitive to cultural, economic, gender, and sexual orientation differences
• Valid driver’s license and clean driving record.

Physical Demands and Work Environment:

• Mostly office environment. 
• Some light lifting is required. 
• Significant sitting and computer work is required. 
• Interaction with agency clientele.

Salary: $32,000 annually