Our Services

  • Three people meeting at a table
Housing First University (HFU) offers the people and organizations we work with a spectrum of services to meet their needs – from targeted training to support evidence-based practice, to intensive consulting engagements that address adaptive challenges. We work with our clients to tailor solutions that are responsive to their unique needs across three service offerings:


HFU’s training approach combines evidence-based adult learning principles with dynamic content that organizations need to adopt high-fidelity Housing First services. Our multimodal delivery includes in-person and virtual convenings that offer our clients tactical tips on specific topics to enhance their work. Example training topics include:

Housing First:

  • Housing First: what it is and what it isn’t
  • Identifying and convening stakeholders and building political will
  • Identifying funding and maximizing Medicaid
  • Procuring housing and building relationships with landlords
  • Practicing harm reduction in an abstinence focused system
  • The peer role in our service system
  • Integrated healthcare and Housing First
  • Housing First for individuals with opioid use disorder

Service Delivery:

  • Using the team approach in case management
  • Home visits: why and how to do them
  • Boundaries, ethics, and confidentiality
  • Trauma informed approach: providing services that don’t retraumatize people
  • Crisis Intervention: a non-coercive approach
  • Motivational interviewing
  • Assertive engagement
  • Understanding and managing unconscious and conscious bias
  • Diversity training on sexual orientation and gender identity issues

Technical Assistance (TA)

Our TA approach recognizes that systemic change stands at the nexus of evidence-based practice, organizational culture, financial sustainability, and operational efficiency. HFU TA providers are uniquely situated to support transformation because we do this work every day. TA is best suited for organizations that need support with refining and innovating their existing services. Our TA modalities include:

Individualized Coaching:
Our HFU experts provide one-on-one coaching to understand agency needs, identify project goals, and provide expertise that is responsive to their objectives. HFU will match your organization with a TA provider who is uniquely suited to understand the scope of your work, provide ongoing support, and drive you towards results.

Affinity Groups:
Affinity groups present the opportunity for our clients to troubleshoot TA implementation challenges and exchange ideas with HFU experts who are doing the work every day. Affinity groups create a venue for multiple staff members from your organization to receive TA that is specific to their professional discipline. 

C-Suite Roundtables:
At HFU, we understand that sustainable change must be championed from the top. C-Suite Roundtables allow HFU clients to have candid conversations with fellow executives on how to implement and sustain lasting change within their organization.


The HFU consulting approach starts with acknowledging that our clients are experts of their own experience. Our team works to help organizations identify adaptive challenges, recognize and adapt to trends, plan for the future, rapidly innovate, and start new service lines. Consulting is best suited for people and organizations in need of expert staff capacity to address technical and systemic challenges. Our consultants can assist with program evaluation, quality assurance, drafting policies and procedures, and more.